CareGard® – Structured F&I. Built for Long-Term Performance.

THE OEM REALITY

Where Complex Programs Break

OEM programs must feel seamless to customers and dealers. Behind the scenes, complexity can quietly erode performance, control, and trust.

Thousands of dealers. Multiple systems. Zero tolerance for friction.

Dealer Confidence
Erosion

When dealers receive inconsistent answers, delayed decisions, or unclear processes, confidence in the program declines quickly.

Risk & Compliance
Exposure

Without dedicated oversight, evolving regulations and policy complexity can create unnecessary exposure.

Financial
Blind Spots

Without actuarial discipline and clear reporting, reserve pressure and emerging trends are often discovered too late.

OEM Programs rarely fail in the promise.
They fail in the execution.

FLEXIBLE BY DESIGN. DISCIPLINED IN EXECUTION.

Built Around Your Needs.

Every OEM program is different. That's why we offer multiple ways to engage —
from proven off-the-shelf solutions to fully custom, end-to-end program management.

FOUR WAYS TO ENGAGE. ONE STANDARD OF EXCELLENCE.

Off The Shelf

Fast. Simple. Proven.

Proven program solutions that get you up and running quickly with best-in-class administration, processes, and support.

Pre-built program templates
Quick implementation
Best practices included
Ideal for standard programs

White Label

Your Brand. Our Infrastructure.

Fully branded to you. We operate behind the scenes while your brand takes the credit—delivering a seamless experience for your dealers and customers.

100% your brand, front and center
Customized communications
Branded portals and documents
Invisible execution, visible impact

Custom Built

Designed Around Your Vision.

We design and build a program around your goals, products, coverage, and customer experience—exactly the way you want it.

Custom program architecture
Tailored coverage & rules
Integrated systems & workflows
Built for your unique needs

Turnkey / A-Z

Total Accountability.

Complete end-to-end program management. We handle every detail so that your team stays focused on growth, innovation, and your brand.

Full program lifecycle management
Claims, dealer, compliance & reporting
Actuarial, financial, & risk oversight
One partner. Total accountability.

“

“We did not outsource something small. We entrusted CareGard® with critical program operations that directly impacted our dealers, customers, and brand.”

— John F., Former Executive, Global OEM

Proven. Where It Matters Most.

30+ YEARS

Supporting automotive programs, claims operations, and dealer-facing environments.

OEM + DISTRIBUTOR
EXPERIENCE

Experience across manufacturer, distributor, and enterprise automotive ecosystems.

MILLIONS OF
DECISIONS MANAGED

Claims, authorizations, customer events, and operational moments where trust matters.

Including environments where internal standards are high, dealer confidence
matters, and operational failure is not an option.

OUR IMPACT

When Execution Improves,
Everything Moves

Strong OEM programs do more than process claims. They help improve dealer confidence,
support customer retention, motivate financial discipline, deliver operational visibility, and facilitate internal focus on higher priorities.

Dealer Confidence

Faster answers, clearer processes, and consistent execution build stronger field trust and reduce friction where it matters most.

Customer Retention

Better ownership experiences create stronger loyalty, repeat business, and brand advocacy.

Financial Control

Improved visibility, pricing discipline, and reserve management can drive stronger financial performance.

Operational Visibility

Real-time insights and clean data can help expose issues early and support better decisions at every level.

Operational Relief

Less internal burden and fewer escalations can free up your team to focus on strategic priorities.

Strategic Focus

With execution in trusted hands, your team can focus on growth, innovation, and the road ahead.

BUILT FOR EVERY JOURNEY

Different Vehicles.
Same Standard of Excellence.

Across every category and every market, complex ownership programs demand one thing: disciplined execution that supports the brand and elevates every customer experience.

We bring the system. You keep the promise.