Last Updated: July 14, 2026
We are CareGard Warranty Services, Inc., and its parent, AFG Companies, Inc. (“Company,” “we,” “us,” or “our”), Texas corporations located at 1900 Champagne Blvd., Grapevine, TX 76051, United States.
We operate the website https://CareGard.com (the “Site”) and any related websites, applications, platforms, or services that reference or link to these Terms of Service (collectively, the “Services”).
You may contact us at:
CareGard Warranty Services, Inc.
1900 Champagne Blvd.
Grapevine, TX 76051
United States
Phone: (800) 856-0990
Email: cxsupport@afgusa.net
These Terms of Service (“Legal Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and the Company concerning your access to and use of the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms. IF YOU DO NOT AGREE TO THESE LEGAL TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.
Supplemental terms, policies, or documents that may be posted within the Services from time to time are incorporated into these Legal Terms by reference. We may update or revise these Legal Terms periodically to reflect changes in our Services, legal requirements, or business practices. When material changes are made, we will update the “Last Updated” date and post the revised Legal Terms on the Site. Your continued use of the Services after the effective date of the revised Legal Terms constitutes acceptance of the updated terms.
The Services are intended for individuals who are at least eighteen (18) years of age. Individuals under 18 are not permitted to use the Services.
The Services are controlled and operated from the United States. We make no representation that the Services or their content are appropriate or available for use outside the United States. Individuals who access the Services from outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.
The Services may contain information relating to products, services, or programs offered by CareGard Warranty Services, Inc. or its affiliates. The availability and terms of such products and services are governed by separate agreements, contracts, or disclosures and not by these Legal Terms.
Nothing contained within the Services constitutes legal advice, financial advice, insurance advice, or a binding offer to provide any specific product or service.
We are the owner or the licensee of all intellectual property rights in the Services, including but not limited to software, source code, databases, functionality, website design, text, images, graphics, trademarks, service marks, and logos (collectively, the “Content” and “Marks”).
The Content and Marks are protected by United States and international intellectual property laws.
The Content and Marks are provided solely for informational purposes and may be used only as permitted under these Legal Terms.
Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
Except as expressly permitted, you may not reproduce, distribute, modify, publicly display, sell, license, or exploit any portion of the Services or Content without our prior written consent. All rights not expressly granted are reserved by the Company.
If you submit feedback, suggestions, questions, ideas, comments, or other information regarding the Services (“Submissions”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, distribute, display, and otherwise exploit such Submissions for any lawful purpose.
You represent and warrant that:
You remain responsible for the content you submit.
By using the Services, you represent and warrant that:
We reserve the right to suspend or terminate access if information provided is inaccurate or misleading.
You may not use the Services for any purpose other than those intended by the Company.
Prohibited activities include, but are not limited to:
We reserve the right to investigate and take appropriate legal action for violations of these provisions.
By providing information or personal data through the Services, you acknowledge that such information will be processed in accordance with our Privacy Policy.
We may use feedback provided regarding the Services without restriction or compensation.
We reserve the right, but not the obligation, to:
We care about data privacy and security. Your use of the Services is subject to our Privacy Policy, https://CareGard.com/privacy-policy, which is incorporated into these Legal Terms by reference.
Where applicable, we implement administrative, technical, and physical safeguards designed to protect personal information processed through the Services.
Users located outside the United States acknowledge that personal information may be transferred to and processed in the United States where our servers and service providers are located.
Mobile information shared with us will not be shared with third parties/affiliates for marketing/promotional purposes. All service categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
These Legal Terms remain in effect while you use the Services. We may suspend, restrict, or terminate your access to the Services at any time, with or without notice, if:
Termination does not limit our ability to pursue legal remedies.
We reserve the right to modify, suspend, or discontinue the Services at any time. While we aim to maintain availability of the Services, interruptions may occur due to maintenance, system failures, cybersecurity incidents, or third-party service disruptions. We are not liable for interruptions beyond our reasonable control.
Nothing in these Legal Terms will be construed to obligate the Company to maintain, support, update, or provide corrections or releases for the Services. The Company may modify or discontinue any aspect of the Services at its discretion.
The Services may contain typographical errors, inaccuracies, or omissions, including with respect to descriptions, availability, or other information. The Company reserves the right to correct any such errors, inaccuracies, or omissions and to update or change information on the Services at any time without prior notice.
These Legal Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Before initiating arbitration, the parties agree to attempt to resolve disputes informally.
Any dispute arising from or relating to the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules. Arbitration may be conducted in person, by telephone, by video conference, or through written submissions. Unless otherwise required by applicable law or agreed by the parties, the arbitration shall take place in the State of Texas. The parties consent to the personal jurisdiction of the courts located in Texas for purposes of enforcing arbitration awards.
The arbitrator must follow applicable law.
You may opt out of arbitration by sending written notice within thirty (30) days of first accepting these Legal Terms.
Either party may bring an individual claim in small claims court if the claim qualifies.
Disputes must be brought individually. Class actions, consolidated proceedings, or representative claims are not permitted.
THE SERVICES AND ALL CONTENT MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION:
WE DO NOT WARRANT THAT:
THE SERVICES MAY CONTAIN INFORMATION ABOUT PRODUCTS OR SERVICES PROVIDED BY THIRD PARTIES. WE DO NOT ENDORSE OR GUARANTEE ANY THIRD-PARTY PRODUCTS OR SERVICES.
THE COMPANY ASSUMES NO RESPONSIBILITY FOR:
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
The Services may contain links to or references to products, services, or websites operated by third parties. Such third-party services are not owned or controlled by the Company.
The Company does not endorse, guarantee, or assume responsibility for any third-party products, services, or content made available through the Services.
The Company is not a party to, and will not be responsible for monitoring, supervising, or enforcing, any transaction or interaction between you and any third-party provider of products or services. Any dealings with third parties are solely between you and the applicable third party.
To the fullest extent permitted by law, the Company and its officers, directors, employees, and agents will not be liable for indirect, incidental, consequential, or punitive damages arising out of or relating to the use of the Services.
Our aggregate liability will not exceed the greater of:
You agree to defend, indemnify, and hold harmless the Company and its affiliates from any claims, damages, or liabilities arising from:
We implement reasonable security safeguards designed to protect data processed through the Services. However, no system is completely secure. Users are responsible for maintaining backups of their own data where appropriate.
By using the Services, you consent to receive communications electronically.
Electronic communications satisfy any legal requirement that communications be in writing, consistent with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and similar laws.
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, cyberattacks, power outages, telecommunications failures, or government actions.
If any complaint with us is not resolved satisfactorily, California residents may contact:
Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210
These Legal Terms constitute the entire agreement between you and the Company regarding the Services. If any provision is determined to be unenforceable, the remaining provisions remain in full force and effect.
We may assign our rights and obligations under these Legal Terms without restriction.
No joint venture, partnership, or employment relationship is created through use of the Services.
CareGard Warranty Services, Inc.
1900 Champagne Blvd.
Grapevine, TX 76051
United States
Phone: (800) 856-0990
Email: cxsupport@afgusa.net